Harward Negotiating Training Note
2014年从msn space存档中重新恢复出来!
BATNA (Best Alternative To a Negotiated Agreeement) Negotiation Types Distributive Negotiation ( also known as "zero-sum negotiation" ) Integrative negotiation ( also known as "win-win negotiation" ) The negotiator's dilemma Let us never negotiate out of fear, but let us never fear to negotiate. –John F Kennedy Multiphase and Multiparty Negotiations 4 concepts of Negotiation BATNA (best alternatives to a negotiated agreement) Reservation Price Zone of possible agreement value creation through trades Nine Steps to a Deal Step 1: Determine satisfactory outcomes Step 2: Identify opportunities to create value Step 3: Identify your BATNA and reservation price Step 4: Improve your BATNA Step 5: Assess who has authority Step 6: Study the other side Step 7: Prepare for flexibility in the process Step 8: Gather objective criteria to establish fairness Step 9: Alter the process in your favor Barriers to Agreement Die-hard Bargainers Lack of Trust Potential saboteurs of a good deal Differences in gender and culture Difficulties in communication Mental Errors Irrational escalation Unreasonable expectations Overconfidence
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